What iOS devices are supported?
|iPhone 8 or newer|
iPad Pro - 3rd generation
iPad Pro - 2nd generation
iPad 2017 or later
|iPhone 6 or older|
A newer/better device will improve scanning.
What Android devices are supported?
The following Android devices are currently supported.
|Google Pixel 4 XL, Google Pixel 4, Google Pixel 3 XL, Google Pixel 3, Google Pixel 2 XL, Google Pixel 2, Google Pixel XL|
|HUAWEI||Huawei Mate 20 Pro, Huawei Mate 20, Huawei P30 Pro, Huawei P30, Huawei P20 Pro, Huawei P20|
|LGE||LG G8 ThinQ™, LG G7 ThinQ|
|OnePlus||OnePlus 7T Pro 5G, OnePlus 7T Pro, OnePlus 7T, OnePlus 7 Pro 5G, OnePlus 7 Pro, OnePlus 7, OnePlus 6T, OnePlus 6, OnePlus 5T, OnePlus 5|
|Samsung||Galaxy S10+, Samsung Galaxy S10 5G, Galaxy S10e, Galaxy S10, Galaxy Note 10+ 5G, Galaxy Note 10+, Galaxy Note 10 5G, Galaxy Note 10, Galaxy S9+, Galaxy S9, Galaxy S8+, Galaxy S8, Galaxy Note9, Galaxy Note8|
|Xiaomi||Xiaomi MI 9, Xiaomi MI 8|
|Motorola||Motorola moto z4|
Note: If your device is not listed, please contact firstname.lastname@example.org and provide us with the email associated with Google Play Store on your device. We will add you to our beta test program. Please do not perform any production scans using the beta version.
Mobile data (ie a 4G/LTE or cellular-enabled iPad) is not required to send scans. You can use WiFi from your home or office to send to the cloud for processing. The app requires internet access during initial startup but you can scan while offline.
Sending scans can use a lot of bandwidth. If you decide to use mobile data to send for processing, keep in mind that your mobile data charges can be large and may take longer.
Scanning uses a lot of processing power, however, you should not need more than 5% battery life to complete a scan, even a large one. We recommend, however, that you have at least 50% battery life.