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Help Center » Troubleshooting Guide » I finished scanning an apartment, but forgot to scan an area

I finished scanning an apartment, but forgot to scan an area

We advise you to always review your scan before you leave the property. If you have forgotten to scan more than one room, you have to redo the entire scan.

As a workaround, if you only forgot to scan one room, after you have received the floor plan, you can submit a Fix Request with a sketch/draft showing the position, the shape, and the room’s dimensions. Our production team will do their best to add it to the floor plan for you. Please note, that if the room is too complex, or if there is more than one room to be added, the production team might reject the request.

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