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Quick Q&As

What is the accuracy?

The average dimensional accuracy has been tested to be 95-97%. For LiDAR devices, it’s 97%. We are constantly making changes to our algorithms to improve the accuracy and as hardware improves, we are certain this will improve. Read more about accuracy here.

How much does it cost?

Please refer to our pricing plans.

What is the turnaround time?

Once you send your scan for processing, you will receive your completed 2D floor plan and GLA sketch within 24 hours (6 hours Express delivery + $10). See exceptions here.

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Help Center

Organized by topic

Learn more about CubiCasa App, Base and Plus orders, GLA, turnaround time, account setup, as well as troubleshooting common issues, and more.

Quickly search through our Help Center articles:

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Video Tutorials

Explore our library

The videos will walk you through the process from creating an account, making orders to downloading floorplans as well as scanning best practices. Most popular videos: setting up account, how to scan.

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Other Questions

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Could not find the answer for what you are looking for? Our top-notch customer service team will be with you as soon as possible.

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We can discuss what you need, go through CubiCasa product features and help you choose the right plan for your use case.

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OTHER INFORMATION THAT HELPS

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Digital GLA is LIVE

We launched a new solution for appraisals that allows capturing Gross Living Area (GLA) with a mobile device. Our new digital GLA service allows you to get true GLA according to ANSI standards without measuring or drawing.

Interested in testing CubiCasa Digital GLA? We’d love to know how our scanning technology compares with your current floor plan sketch and GLA numbers. Connect with our sales team at sales@cubicasa.com.

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